3taya 365 Terms and Conditions — What You Need to Know
Before you open an account or place any activity on 3taya 365, these terms set out what we commit to and what we ask of you. Read through the key points below so you know where you stand from your first session onward.
Account eligibility conditions
GCash & Maya wallet use
Content and access scope
Your rights and requests
POLICY POSTURE
How These Terms Apply to Your Account
These terms govern the relationship between you and 3taya 365 whenever you access the platform at 3taya 365, create an account, or carry out any activity — including deposits via GCash or Maya, browsing game lobbies, or reaching our support team. They apply to every session regardless of the device you use to connect. By creating an account, you confirm that you have read and understood the conditions set out here. Access to the platform and its features depends on local law in your region; where local law restricts or prohibits online wagering activity, these terms do not grant access that does not otherwise exist. We update these terms when our services or applicable rules change. The current version is always published at 3taya 365/terms-conditions/ and takes effect immediately on publication. If a section changes in a way that affects your existing account, we will communicate this through the contact details registered to your profile. Questions about any clause can be sent to our support team using the channels listed in this page.
GCash
Maya
GrabPay
Account Wallet
InstaPay
SCOPE AND BOUNDARIES
What Falls Inside and Outside This Policy
These terms apply to four distinct areas of your relationship with 3taya 365. Understanding where each area starts and ends helps you know which conditions cover your specific situation.
Account Access
Covers registration, login, account verification, password management and session activity. All steps taken inside your account — including adjusting wallet settings or reviewing transaction history — fall within this scope.
Transactions
Applies to all deposits and withdrawals processed through connected payment methods including GCash, Maya and GrabPay. Transaction records are visible in your account dashboard after login, not in any third-party statement we control.
Platform Content
Covers game lobbies, sports markets, odds displays and any content served at 3taya 365. Game content from studios available in our lobby — such as JDB, PG Soft and Microgaming — is governed here as part of the service.
Third-Party Services
Payment processors, e-wallet providers and external links are operated by separate entities. Their terms apply independently of ours. We are not responsible for conditions, policies or service changes applied by GCash, Maya or GrabPay on their own platforms.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
Your account gives you several concrete ways to manage your own information and activity. You can review your transaction history at any time through the account dashboard — every deposit and withdrawal processed via GCash, Maya or GrabPay appears there with a timestamp and status. If your registered details need correcting — name spelling, contact number, linked e-wallet — raise a correction request through our support team; we will verify the change against the identity documents on your account before updating. Any question about how your data is stored, how long records are kept, or what triggers a policy action on your account can be raised through the support channels below. If you want to close your account, send a written request to our support team with your registered email address; we will confirm receipt and walk you through the steps shown in account settings.
Review Your Records
Transaction history, session activity and account-change logs are accessible from your account dashboard after login. No separate request is needed to view your own records.
Correct Account Details
Submit a correction request via support with the details that need updating. Identity verification applies before any change takes effect on your profile.
Raise a Policy Question
Any clause in these terms can be queried through our support channels. We will respond in writing to the email registered on your account.
Request Account Closure
Send a closure request with your registered email to our support team. The steps and confirmation process are shown in your account settings once the request is received.
REACH OUR TEAM
Contact Paths for Policy Queries
If you have a question about these terms, need to raise a correction or want to understand how a specific clause applies to your account, the channels below are the right starting point. Response times depend on volume; we will always reply to the email address registered on your account.
Live Chat
Access live chat directly from the 3taya 365 site. Available for account and policy questions; connect through the chat icon on any page.
Email Support
Send policy queries, correction requests or account-closure requests to our support email. We reply to the address registered on your account.
Account Dashboard
Review your own transaction history, session logs and account status at any time after login. No support request needed for self-service record access.
HOW WE HANDLE THIS
Data, Security and Policy Transparency
We handle account data, cookies and retention under the conditions described here and in our Privacy Policy, published separately at 3taya 365. Every account carries the details you submitted at registration; we do not share those with studios providing game content in our lobby. Changes to stored details require identity verification before they take effect.
Cookies and Session Data
We use cookies to maintain your session, remember your language settings and track activity for account security purposes. Cookie preferences can be adjusted through your browser settings; some site functions depend on session cookies remaining active.
Account Security
Your account credentials are your responsibility. We apply standard security practices on our side; you are responsible for keeping your password and linked e-wallet credentials — GCash, Maya — private and not sharing account access.
Data Retention
Account and transaction records are retained for as long as required under the terms of service and applicable rules in eligible regions. Where local law specifies a retention period, that period applies. Records are accessible from your dashboard while your account is active.
Policy Change Requests
If you believe a term has been applied incorrectly to your account, contact support with your registered email. We will review the specific clause and the account activity in question and respond in writing.
TERMS FAQ
Common Questions About These Terms
Here are the questions we hear most often about how these terms work on 3taya 365. If your question is not covered below, use the live chat or email support channel to raise it directly.
Where do I find the current version of these terms?
The current version is published at 3taya 365/terms-conditions/ and is updated whenever we change our service conditions. The date of the most recent update appears at the top of that page. Always check there for the version in effect at the time you are accessing the platform.
Do these terms change if I use GCash or Maya to transact?
These terms govern your account on 3taya 365. When you transact through GCash or Maya, their own platform conditions also apply on their side. We cannot override or modify what GCash or Maya require of their own users — only the activity on our platform is covered by this policy.
Can I access 3taya 365 from any region in the Philippines?
Access depends on local law and eligible regions. These terms do not grant access where local law restricts or prohibits online wagering activity. Check current applicable rules for your location before opening an account.
How do I correct a mistake in my registered account details?
Submit a correction request through our support team — live chat or email — with the specific detail that needs updating. We verify the change against the identity information on your account before applying it. Changes to e-wallet links, such as GCash or Maya, follow the same verification process.
What happens to my account records if I close my account?
Transaction history, session logs and account data are retained for as long as required under these terms and applicable rules in your region. Closing your account stops new activity; it does not automatically remove historical records. Contact support for the specifics shown in your account closure confirmation.
How will I know if these terms have been updated in a way that affects me?
We communicate material changes to your registered email address. For minor updates, the revised version is published at 3taya 365/terms-conditions/ without a separate notification. Continuing to use your account after an update is published means you have accepted the revised terms.